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Merchant onboarding

Merchant onboarding platform: from a merchant's store URL to live payments on your gateway.

Onboarding is where partnerships stall. The gateway approves a merchant, then a chain of emails follows about domains, credentials, callbacks, test cards and who is waiting on whom. This is the onboarding platform we run for partners: a numbered path that both sides can see, with every step either the merchant's turn, your turn or ours.

  What partners get →

The onboarding path

1

Register the store

Store name, platform, the merchant's own domain for the checkout, contact details. A store id is issued under your partner prefix.

2

Verify the domain

The merchant points a subdomain at us. We check it resolves to us before anything is registered with your API, so a mistyped record cannot burn a registration.

3

Register with your gateway

The shop is registered under the merchant's own domain through your API; credentials are captured and stored encrypted per merchant.

4

KYC handoff

The merchant is sent to your hosted onboarding for identity, entity and bank verification. Status is read back and shown as "with the gateway" until it clears.

5

Payment methods and test

Methods enabled on the account are configured; a test order runs end to end into the merchant's store.

6

Go live

Live credentials, Buy buttons switched, first real order confirmed in the store with the payment reference.

Whose turn it is, always visible

Every step carries a marker: your turn, with the gateway, or not yet. The merchant sees the same list you do. A store waiting on KYC is not mistaken for a store waiting on us, and a merchant who has not pointed their domain sees exactly that.

What the partner console gives your team

What stays with you

Partner terms are discussed in conversation. There is no price list for partners on this site.

Frequent questions

What is a merchant onboarding platform?

Software that takes a merchant from application to live processing: registration, verification, credential capture, KYC handoff, testing and go-live, with status visible to both sides.

Can merchants onboard themselves?

Yes, through the merchant portal, or your team can onboard them from the partner console. Both follow the same path.

Does it work with a WooCommerce-style gateway integration?

Yes. Shop-side endpoints are implemented on the merchant's checkout host and the shop is registered under the merchant's domain.

Where is KYC done?

On your hosted onboarding. We hand the merchant to it and read the status back; we never collect identity documents.

Bring one merchant you cannot place on Shopify today.

We walk through the connection on a call or in writing, sandbox first. Commercial terms are discussed in that conversation, not on a pricing page.

Partner program →

Partner program → · White-label checkout → · Gateway integration service → · How the checkout works →

CascadeCheckout is checkout software, not a payment service provider, bank or merchant-account seller. You contract with your own gateway or acquirer, disclose your real business category to them, and receive payouts from them. We never hold funds and we do not promise that any processor will approve you.